Ordering

How do I place an order?
Placing an order is quick and easy. Browse our website, choose the items you love, and add them to your cart. When you are ready, go to checkout, enter your shipping and billing details, select a payment method, and complete your purchase.

Can I change my order after placing it?
Once an order is placed, changes are not guaranteed. If you need assistance, please contact us at [email protected] as soon as possible. We will do our best to help.

How can I track my order?
After your order ships, you will receive a confirmation email with a tracking number. You can use this number to follow your shipment on our website or on the carrier’s tracking page.

Shipping

Where do you ship?
We ship worldwide.

How much does shipping cost?

  • United States: $4.99

  • International: $12.99

How long does shipping take?

  • United States: 5–7 business days

  • International: 10–15 business days

Returns & Refunds

What is your return policy?
If you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Who is responsible for return shipping?

  • We cover return shipping for damaged or defective items.

  • For all other returns, return shipping costs are the customer’s responsibility. We recommend using a tracked shipping service.

When will I receive my refund?
Once we receive and inspect your return, we will process your refund to the original payment method. Refunds usually appear within 10–15 business days, depending on your bank or payment provider.

Cancellations

Is there a cancellation fee?
No, we do not charge cancellation fees. If your order has already been processed or shipped, return shipping costs may apply.

Payment

What payment methods do you accept?
We currently accept Visa and MasterCard.

Is my payment information secure?
Yes. All payments are protected with industry-standard encryption to ensure your information stays safe.

When will my card be charged?
Your card will be charged at the time your order is placed.

If you have any other questions, please contact us at [email protected].
We are always happy to help.